top of page

Respond within 24 hours

Monday to Friday
9am - 6pm

WARRANTY TERMS

STANDARD WARRANTY PERIODS

The warranty period of all PlayDo rooftop tents is 12 months. During the warranty period, if there is a problem caused by the factory, we will provide you with free replacement parts;
If the problem is beyond the warranty period or caused by human factors, you need to purchase the replacement of large accessories at your own expense, and we can provide small accessories for free.

EXCLUSIONS

The above warranty is limited to manufacturing and material defects. Not including damage caused by misuse or abuse, wear, and tear, condensation, extreme weather, accidents, incorrect setup, and damage caused by mold, insects, animals, or children. This also excludes damage caused by a jammed, snagged zipper, or excessive force applied to the zipper causing failure. 

Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or credit (as determined by PlayDo) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s property or other person is excluded. This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose, excepting the warranties which are expressly provided by law.

WARRANTY TERMS

STANDARD WARRANTY PERIODS

The warranty period of all PlayDo rooftop tents is 12 months. During the warranty period, if there is a problem caused by the factory, we will provide you with free replacement parts;

If the problem is beyond the warranty period or caused by human factors, you need to purchase the replacement of large accessories at your own expense, and we can provide small accessories for free.

EXCLUSIONS

The above warranty is limited to manufacturing and material defects. Not including damage caused by misuse or abuse, wear, and tear, condensation, extreme weather, accidents, incorrect setup, and damage caused by mold, insects, animals, or children. This also excludes damage caused by a jammed, snagged zipper, or excessive force applied to the zipper causing failure. 

Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or credit (as determined by PlayDo) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s property or other person is excluded. This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose, excepting the warranties which are expressly provided by law.

  • Whatsapp
  • LinkedIn
  • Youtube
  • Facebook
bottom of page